We want you to love what you ordered.

• Standard Orders: Returns are accepted within 14 days of delivery for unworn, unwashed items in original condition with tags attached. Refunds will be issued to the original payment method once the return is received and inspected. Shipping costs are non-refundable.
• Limited Collection Pre-Orders: Due to the made-to-order nature of these pieces, we’re unable to offer exchanges. However, returns are accepted within 14 days of delivery for unworn, unwashed items in original condition with tags attached. Once approved, you’ll receive store credit for the full amount of your purchase (excluding shipping).
• We reserve the right to refuse returns that show signs of wear, damage, or removal of tags.

Email us at support@prayrco.com with your order number and reason for return or exchange. Our team will review your request and provide return authorization and next steps. Please note, unauthorized returns will not be accepted.

• Standard Orders: Yes — exchanges are available while stock lasts. Once your return is received and approved, we’ll ship your new size.
• Limited Collection Pre-Orders: Exchanges are not available due to the custom nature and limited production of these items. You may request a return for store credit instead.

Yes, all sale, discounted, or limited-release items are final sale and cannot be returned or exchanged.

• Once your return is received and inspected, you’ll receive an email notification confirming approval.
• Refunds (for standard orders) typically appear in your account within 5–10 business days.
• Store credit (for limited collection pre-orders) will be issued as a digital PRAYR credit code within 3–5 business days of approval.

No, you can check out as a guest. However, creating an account allows you to track orders, save favorites, and view past purchases easily.

Click “Forgot password?” on the login page, and you’ll receive an email with reset instructions.

Absolutely. Your information is protected and used only to process your order and improve your experience.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can also log into your PRAYR account anytime to view your order status and updates.

• Standard Orders: Most items ship within 3–5 business days, depending on order volume and your location.
• Limited Collection Pre-Orders: These exclusive drops are made to order and can take up to 45 days for fulfillment. You’ll receive a shipping confirmation and tracking details as soon as your item leaves our facility.
  

We appreciate your patience — pre-order pieces are crafted with intention and limited in quantity to ensure premium quality.

If your package hasn’t arrived within the expected timeframe, please contact us at support@prayrco.com, and our team will help resolve it quickly.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Your payment is processed immediately upon placing your order.

Yes — all transactions are processed through Shopify’s encrypted payment system (powered by Stripe) for maximum security and protection.

Most pieces are designed with a relaxed, oversized fit. Check each product page for specific measurements and fit notes.

For a more fitted look, size down. For a looser or streetwear-style fit, stay true to size.

Each product page includes a size chart with measurements in inches to help you find your best fit.

PRAYR is a movement built on the belief that prayer is power — not passive, but active faith in motion. Every design carries purpose, created to inspire bold belief in everyday life.

The Chi-Rho (☧) combines the first two letters of Christos, meaning Christ. It’s one of the earliest symbols of Christianity and represents strength through faith. For PRAYR, it’s a mark of victory and identity — Christ at the center of it all.

PRAYR tithes 10% of net income to advance God’s mission worldwide — supporting ministries, outreach, and faith-based initiatives that change lives.

The PRAYR Wall is a global space for faith and connection. Anyone can submit prayer requests, share encouragement, and pray for others. It’s a reflection of our mission: to build a community that believes in the power of prayer.

Our apparel is designed in the U.S. and produced through trusted manufacturing partners who share our commitment to quality and integrity.

Yes — PRAYR is rooted in Christian values and the belief that faith should be lived boldly and shared freely.